Mr. Speaker, all I can say is that, as far as I can tell, the reform is good for Canadians. Employees in our offices across the country are now familiar with the new legislation and they do a very good job of serving their fellow citizens whenever they call upon them.
I can even see an improvement in the services provided, since the management of active measures was more difficult at the beginning. I can assure you that I have not yet heard any criticism from the North Shore to the effect that the quality of service has diminished, quite the contrary.