Mr. Speaker, I am glad the hon. member raised the Privy Council Office because the report in fact says that special mention and genuine praise for its accomplishments came despite a 67% increase in the number of requests, and that PCO devoted the energy and resources necessary to clear up a significant backlog of cases and established procedures and practices to prevent the delay problems from recurring in the future.
In the House of Commons on October 16th, 2000. See this statement in context.