Not everyone can read a report as complex as the one provided to apply for the guaranteed income supplement. There may be people who know neither one of the official languages. Included in this group of people I am referring to, who are being deprived of essential income, are some who know neither of the official languages.
Some of them may be sick and have a disability. I think that this is the case for most of them, the majority of the people I am talking about, the people we are trying to reach to help them, not with charity, but to help them claim what they are entitled to.