Mr. Speaker, I am happy to say to the hon. member that my focus continues to be to ensure that Canadians have the best service possible from my department.
He speaks about online service and indeed that is what Canadians want. These external kiosks are dumb terminals and can only provide information on one program. What we have found is that Canadians prefer to use the Internet.
In the member's own riding there are a number of sites across the riding, whether they be in our local human resources centres or in 19 public libraries, that will provide this service to his constituents.