Madam Speaker, I am pleased to speak to Bill C-37, an act to amend the Telecommunications Act , and thus to participate in the debate on third reading.
I will start, if I may, by congratulating all parties for their unanimity on the amendment:
That Bill C-37, in Clause 1, be amended by replacing lines 23 to 26 on page 3 with the following:
“paragraph (c) for an electoral district;
f) made for the sole purpose of collecting information for a survey of members of the public; or
(g) made for the sole purpose of soliciting a subscription for a newspaper of general circulation.”
This amendment has already been referred to by my colleague and vice-chair of the Standing Committee on Natural Resources, Science and Technology, the hon. member for Montmagny—L'Islet—Kamouraska—Rivière-du-Loup , who was very keen on it. His argument then—and now—is that first of all it is an improvement to the bill and second it reflects the wishes of the public.
There has been much consultation on this subject. Nearly 80% of the Quebec or Canadian population were in favour of this bill. With this amendment, this bill is thus completed. Furthermore, this amendment responds to the desires of the committee. You will recall that there was unanimity on this subject and that the amendment had been abandoned for purely technical reasons. Therefore, once again, on behalf of the Bloc Québécois, I want to congratulate all of the parties for having agreed to this amendment.
Second, my colleague indicated earlier that the bill would permit the CRTC to administer databases. This is important, particularly with respect to two very specific objectives, namely to prohibit or regulate the use of telecommunications facilities. First, such use must be regulated up to an honest and objective point. Second, any Canadian carrier or any person must be prohibited from engaging in unsolicited telecommunications. That is what we are talking about. This is an extremely important step for the future.
There is a second aspect to this bill: it will provide for penalties. The severity of those penalties should dissuade persons who engage deliberately or fraudulently in unsolicited telecommunications.
My colleague indicated earlier that one of our roles as members of Parliament is to legislate so as to protect the interests of consumers. In that regard, we all know how constantly our fellow citizens are being solicited, mainly by telephone, or by fax. I have received such calls, as I am sure you all have. Families and children under age 18 are also highly solicited—be it for credit cards or pressure buying. The problem exists.
Not only is Parliament responsible for passing legislation in this matter and regulating telecommunications, but it may also prohibit fraudulent telecommunications. This is very difficult. It comes more under the Criminal Code. All the same, we have to send a very clear message that Parliament, Canada, will no longer tolerate these fraudulent telecommunications.
One need only check a few statistics to realize that, at present, Canada is a haven for fraudulent telemarketing. For example, Montreal is the North American hub for unsolicited or fraudulent telemarketing. According to an RCMP investigation, nearly 90% of the premises and facilities for these con artists are to be found in Montreal.
This bill will sound the alarm. After evaluation, however, we will have to be able to take very productive action on this subject. These fraudsters have illicit revenue estimated at $60 million, with individuals easily earning $5,000 a week.
At the moment, the section in the Code allows these criminals to get off with just a very light fine or a short term of imprisonment. So it is difficult in Canada to convict this type of criminal. Furthermore they are very often repeat offenders.
When a bill provides ways of getting around the law, repeat offenders continue to come out on top. They get rich at the expense of those who, unfortunately, are the most vulnerable in our society. Some very honest people are easily fleeced by these professional con artists.
The bill provides for administrative monetary penalties. This is also linked to the authority to investigate, inspect and enforce. We are convinced this will be effective. This is in the bill. Again, this will be instrumental in putting a stop to these crimes.
The Bloc Québécois is in favour of Bill C-37, as is the Canadian Marketing Association. As we have already mentioned, we support this for a number of reasons.
One of our primary concerns is consumer protection, which we feel is essential. There are other reasons. As I was saying earlier, statistics show that the telemarketing industry employed some 270,000 people in Canada in the year 2000, which is quite significant. This industry plays a role in the economy and has done $16 billion worth of business. It therefore has a considerable impact on communities in Canada and Quebec. If a bill is passed that sets out principles of use and possible penalties for such a large industry, then we will have been effective.
The Bloc Québécois and the Canadian Marketing Association are in favour of this bill. We know that the big players are involved in this association, which is currently the largest marketing industry association in Canada. Its member companies contribute to the Canadian economy by essentially providing 480,000 jobs and by making more than $51 billion in annual sales. These companies have also said they are in favour of this bill.
This association is also a powerful lobby for the marketing sector. Like the Bloc Québécois, it has said that it supports Bill C-37, while at the same time having certain concerns regarding the powers given to the CRTC in the area of regulations. This will have to be monitored closely to ensure that the bill remains as realistic in its final form as in its purpose.
As far as committee proceedings are concerned, the Bloc Québécois helped get the bill amended, to include the necessary exemptions for charities and the media for example. For a bill to be significant, it has to cover all that has to be covered, respect freedom of expression and involve everyone concerned.
Like the Canadian Marketing Association, however, the Bloc Québécois also has some reservations. This is fundamental. Obviously, the bill deals with the registration process. The Bloc Québécois would like the mechanism for putting the registry in place and the associated costs to be clearly stated.
When we talk about the registry, of course, this includes the operation, implementation, monitoring and other costs associated with this registry. Hon. members will recall the gun registry. That was not a very pleasant experience. We have seen the money wasted on that. Originally, it was supposed to cost between $2 million and $3 million. Now, estimates are in the billions of dollars.
When administering a registry, one has to beware of costs. Right from the start, the costs have to be planned and established as realistically as possible. The same is true for the registry's operation. It is imperative that the registry be under the responsibility of an independent organization. We are wary in this regard.
Administration of the registry and everything related to the do not call list must be free of any electoral or partisan intent. This is what the Bloc Québécois is concerned about. Even though the Canadian Marketing Association wants to be entrusted with managing the system that will be established to administer this list, that is not necessarily our preference. The institution that will be in charge must demonstrate greater independence. We must avoid falling into the same situation we have in the oil industry. In this case, a private organization has provided the information in good faith. Eventually, one always gets back to certain protected interests or interests that are in these institutions. In the view of Canadians, the institution that will supervise the registry must be above all suspicion in order to be credible. We must not commit the same mistake that was made with the gun registry. We must arrange things so that the organization responsible for establishing this registry is seen as having the necessary independence, its mandate its clear, and it is managed according to ethical principles.
The Bloc Québécois also wants the law to cover as many people as possible and to be administered in a very fair way. It is interesting to see that all the political parties supported this bill and the amendment. We recognized, first, that there was a problem, that Canadian and Quebec consumers had a serious problem in this regard or as consumers. While taking freedom of expression into account, I think that it is just as important to combat harassment and fraud.
We were speaking earlier about consent for this national list, which is at the heart of this bill. The Canadian Marketing Association has shown beyond any doubt, once again on the basis of a survey, that this bill is important to Canadians and Quebeckers. In the Industry Canada background documents on this bill, an Environics poll done in 2004 showed that 79% of the respondents said they were in favour of the national do not call list and 66% said they were likely to subscribe to such a service. That is very revealing. Ninety-seven per cent of Canadians said that they were annoyed by unsolicited telemarketing calls.
When there is a bill as important as this, which covers virtually all areas of consumer protection regarding unsolicited telecommunications, it is important to support it. The Bloc Québécois will vote in favour of this bill. We are very happy that there was unanimous support for the proposed amendment. I would also like to ask our colleagues to vote in favour of this bill, which will benefit all Canadians and all Quebeckers.