Mr. Speaker, the aim of Service Canada is to provide better service to more Canadians in more communities. Over the next 18 months we are going to be doubling our points of service across the country from 320 points of service to over 600 points of service. This should mean better service to Canadians and more resources to better deal with those backlogs.
In the House of Commons on November 25th, 2005. See this statement in context.