Mr. Chair, as the parliamentary secretary responsible for democratic reform, I am very pleased to rise in this take-note debate on citizen engagement. It is certainly not a new issue, but it is becoming more relevant to Canadians. It is an area where there is room for a lot of improvement, too.
I would like to take this opportunity to examine three key aspects of public participation, three aspects we must bear in mind in our discussions of the issue. I would first like to speak about the importance of public participation in democratic governance and public accountability.
Second, I would like to speak about the effect real public participation has on the relationship between government and the people. Engagement presupposes a different relationship, one in which people are not considered passive users of services, but one in which elected officials still play a key role in decision making.
Finally, I would like to look briefly at certain challenges and reservations sometimes expressed when discussing increased citizen participation in policy development.
The importance of citizen participation in keeping democracy healthy and strong is the first reason for valuing it. In Canada, as elsewhere, the significant decrease in voter turnout in elections in recent years, especially among young people, is forcing us to look at what appears to be a more general lack of public interest in public affairs. Many western democracies, in fact, are increasingly concerned over the drop in public participation in volunteer work and political activities, and not just in the election process.
Although it is hard to separate cause and effect, it is easy to conclude that a lack of interest in the election process is the product of a more general decline in community participation. In the absence of active Canadians knowledgeable about political processes and issues, we will probably see a weakening of our democratic institutions. The more informed Canadians committed to the political debate we have, the more vigorous our democracy will be. In this sense, public participation is important, because it allows Canadians to fulfil their duty as citizens.
In the past, it was often a question of our rights. We do not take interest in our responsibilities often enough. In Canada, although people are increasingly aware of their rights—since the adoption of the Canadian Charter of Rights and Freedoms in particular—we should become more interested in the issue of citizen responsibility.
Citizen engagement contributes to improving the quality of government policies and it ensures that public interest policies take into account the needs and aspirations of Canadians. By providing citizens opportunities to take part in policy development, we are ensuring that these government decisions are based on the acknowledged preference of citizens. For the most part, that is what it means to have a democratic government.
The participation of citizens in policy development is important because it encourages individuals to think about public interest in a broader sense. Rather than restricting the focus to a particular group, the citizen engagement process, especially the deliberative type, encourages individuals to take common interests into account.
This dialogue allows the public to understand the challenges from different perspectives, including those of people from different regions and of different ethnicities, genders and religions. In fact, when the public raises concerns in a public forum, they often feel obliged to speak, not in their own interests, but in the interests of their community or their country.
In terms of the process, public participation can make it easier to determine common interests, which may serve as a basis for negotiations and which may increase the feeling of belonging and responsibility for results. This increases the legitimacy and acceptance of the process.
Additionally, the proceedings may complement the activities of the major advocacy groups or lobbyists. By promoting direct public participation, governments can better understand the needs and hopes of the general public.
This brings me to another issue, which I raised at the outset, namely, the fact that citizens are increasingly seeking a different type of relationship between themselves and government.
As University of Toronto professor Neil Nevitte pointed out some time ago, there has been a decline of deference among Canadians. Citizens are no longer willing to be passive figures in relation to authority figures. Increasingly, Canadians wish to play a much more active role in relation to their elected representatives.
The government-citizen relationship has grown more complex, with citizens demanding a greater voice in policy development, either individually or through advocacy organizations in civil society. Ministers and elected officials need to be actively in touch with citizens rather than simply seeing them as passive clients demanding services.
This demand for a new government-citizen relationship not only means more citizen consultation, but also a different way of engaging citizens that goes beyond the traditional narrow consultation exercise. While public opinion polls tells us consistently that citizens overwhelmingly indicate a great desire to be involved, they also demonstrate that Canadians have a low level of confidence that what they have to say matters much in the end. There is a sense that the involvement of citizens in policy development is done in a superficial manner, where a policy direction has already been taken in advance.
While studies clearly tell us that citizens wish to have a greater and more meaningful say in policy making, it is important to point out that ultimately citizens want their elected representatives to make final decisions. In other words, greater citizen participation transforms and, in my view, reinforces representative democracy. It does not negate it.
The demand for greater and improved means of citizen engagement is not without challenges. Beyond the benefits of citizen engagement, a number of concerns have been raised about involving citizens that I would like to address.
First, it has been argued that citizen engagement processes are just too expensive. The argument is that the money would be better spent on programs that directly affect the well-being of Canadians.
My response is that, yes, it is true that citizen engagement processes require significant funding. Real engagement exercises do require considerable time and resources. However, my understanding is that the overall cost of all citizen consultation and engagement is a tiny fraction of total government expenditures. Moreover, this fraction of government expenditures is more than justified if it enables MPs and the Government of Canada to reach out to citizens, to determine their needs and aspirations and to craft appropriate policy responses.
Another argument against citizen engagement is that it can tie the hands of the government, reducing its flexibility, particularly in the context of negotiations, and make it difficult to achieve policy reforms.
Concerns are sometimes raised, moreover, that citizens are unable to think through the difficult trade-offs that must often be made and increase the pressure on governments to take decisions that simply appeal to the lowest possible denominator.
While it is true that engaging citizens in policy development can reduce flexibility if a clear consensus emerges for a given approach to a problem, this is not necessarily a problem. If there is a clear consensus as to a solution to a problem, the government has an obligation to listen. If it chooses an alternative approach, it has an obligation to offer a publicly justifiable rationale.
Regarding the difficulty of trade-offs, one of the benefits of some new citizen engagement techniques is that they allow for citizens to discuss among themselves the choices they would make in a situation of competing priorities.
A final concern that is often raised is that it can be time consuming and could, in the extreme, paralyze governments. My response to this concern is that engaging citizens can be done in a variety of ways.
For some issues it will be important to have an extended citizen engagement process. The Romanow Commission on the Future of Health Care engagement process lasted for a number of months. However, not all engagement processes need to be large. In some cases, smaller, targeted processes can be extremely effective.
I will close by saying that, clearly, there are numerous excellent reasons to encourage public participation in policy development. Although significant progress in this area has been made over the past few years, we must multiply our efforts to reach Canadians.
Ministers and departments clearly have the obligation to improve their efforts to encourage public participation. In addition to what the ministers are doing, parliamentarians have a fundamental responsibility to speak with their constituents on government policy issues.
I am eager to hear what other parliamentarians have to say about this.