Mr. Speaker, absolutely. We in the New Democratic Party are very concerned about what we may see in budget cuts. Ultimately, the people who work in our civil service, very dedicated and hard-working people, have talked to me about their concerns in regard to the lack of services.
In specific regard to that, one example is the services offered by Revenue Canada to seniors who go in to talk about their tax returns. The problem is that these civil servants are being instructed to wait 20 minutes between each customer. If seniors do not understand that they need to have an appointment, they may arrive at 9 o'clock in the morning without an appointment. Then they have to set up one up, they are fourth or fifth in line and they have to wait for several hours before they can see someone who can help them with their tax returns. The rationale is that--