Mr. Speaker, the minister is trying to deflect on to the staff. When is he going to get serious about this issue?
The fact is people are having to drive all day long to get their passports. Then they are having to wait all day. The government dings them $70, a special charge, in order to correct a problem that the government itself created.
When is the Prime Minister going to take it seriously and correct the problem that the government created in the first place, and waive this extra charge which should not be there?