Mr. Speaker, perhaps the member was referring to Peter Harder, who is taking his retirement, and I pay tribute to his long service to the Public Service of Canada.
With respect to his question, as I said in my previous answer, Passport Canada is working very hard to address this issue. We have received the report of the Auditor General, which also references the challenges. We have acted on the majority of those recommendations. We continue to make available, through Service Canada, more receiving agents and more training. We are going to have more people on the job in the coming days to address the backlog that has come about as a result of the western hemisphere travel initiative.
We are on the job. We are working hard to get it done.