Mr. Speaker, the minister has in fact worked extremely hard to ensure that every department within the ministry follows the guidelines set forward, and quite frankly, the government expects all agencies, boards, including the Canada Border Services Agency, to operate in full compliance with the letter and spirit of the Official Languages Act and the charter in allowing individuals to be represented and heard in the language of their choice.
In the House of Commons on March 27th, 2009. See this statement in context.