Mr. Speaker, that is a very good question. I would remind the House that the immigration policy has changed and as a result of the amendments to the Immigration and Refugee Protection Act, the burden of proof often lies with the claimant. The system is designed in such a way that it is easy to refuse someone. As I was explaining earlier, when someone is refused, the decision is somewhat arbitrary and they are not always entitled to appeal; they do not always have the right to be heard. Some situations I have had to deal with in my riding fall into this category, and the only available means is to invoke section 25 of the act, that is, appeal to the discretion of the minister.
As for removals, I have seen many situations in which the people were removed not because their file was incomplete, but because of administrative technicalities. For example, when they were defended in court by the lawyer assigned to them, that individual did not do his or her job properly. Unfortunately, the claimants suffered the consequences of that and had no means of recourse. Furthermore, in many situations, the fact that wait times are long—and the government refuses to honestly and openly address questions related to why it takes so long to reach decisions in these cases—causes hardship. When it comes to refusals and removals, much greater sensitivity is needed in that regard.