With regard to Employment Insurance: (a) has the Minister of Human Resources and Skills Development been provided any documents or departmental briefing notes that outline changes to the processing time of Employment Insurance cheques; (b) under the rules, how many days does an unemployed worker have to wait for his or her first cheque; (c) on average, how many days does an unemployed worker currently wait for his or her cheque; and (d) how many service telephone lines are available to workers looking for information, and how many of those telephone lines are staffed at one time?
In the House of Commons on September 14th, 2009. See this statement in context.