Mr. Speaker, I am pleased today to speak to Bill C-14, a bill that has been a long time coming to the House.
On April 15, 2010 the Minister of Industry introduced Bill C-14, An Act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act, which is when it was given first reading. Of course, the government calls it the fairness at the pumps act.
Bill C-14 provides for court imposed fines under the Electricity and Gas Inspection Act and the Weights and Measures Act. It also provides for higher maximum fines for offences committed under each of those acts. In fact, it increases them by quite a substantial amount, and that is a very positive thing. It creates new offence provisions for repeat offenders.
The bill also amends the Weights and Measures Act to require retailers to have their devices that they use in trade or in their possession inspected at regular intervals. That new requirement is to be enforced through a new offence provision. The enactment also provides the Minister of Industry with the authority to designate non-government inspectors or authorized service providers as inspectors to perform certain examinations.
At the outset, we are certainly looking for some amendments to this particular bill. As I had indicated, two years ago an Ottawa Citizen report on a Measurement Canada investigation revealed that between 1999 and 2007, government inspections of over 200,000 fuel pumps found that about 5% of the pumps delivered less fuel than reported on the pump display. Government inspection data showed that about one-third of Canada's gas stations, or about 14,000 of them, had at least one faulty pump. A motorist who fills up at various stations and pumps is likely to be short-changed about twice a year. This means that Canadians have been paying for gasoline they did not receive and the government was collecting tax revenue based on phantom gasoline purchases.
At the time the story came out, our critic questioned the minister, and he indicated that he would change the regulations to impose higher fines and have more inspections. In fact, nothing happened at that time. During the election campaign of 2008, the Conservatives made a promise to bring about changes to increase the monitoring of fuel pumps across the country and increase the fines for violations. Once again, nothing happened until now with the introduction of the bill. We could always say better late than never, but it certainly has been late.
No resolution or corrective action has been taken since the original report back in 2008, which means that the faulty pumps the government is talking about have been overcharging customers across the country and the violators have not been punished, even though the data from Measurement Canada would indicate the locations of repeat offenders. In addition, the question of government collecting taxes on these phantom purchases or overcharges has never actually been resolved.
Bill C-14 will, as I had indicated, increase fines and introduce administrative monetary penalties. The fairness at the pumps act proposes to strengthen consumer protection and provide greater deterrents against inaccurate measurement by increasing the court imposed fines under the Electricity and Gas Inspection Act and the Weights and Measurements Act. The fines on the two acts would rise from $1,000 to $10,000 for minor offences and from $5,000 to $25,000 for major offences. The amendments also introduce a new fine of up to $50,000 for repeat offences.
The fines under the Weights and Measurements Act would also cover odometer rollbacks. We say that is a good thing, but interestingly enough, no mention has been made of that. It is listed further on the sections that will be impacted by the bill.
At no point does it mention that the issue of the rollback and tampering of odometers is now going to meet with the same penalties and severity that is being used for this issue of the gas pumps. I wonder why that is the case. Perhaps it is an oversight that no one over there noticed, though I find that hard to believe. It seems to me that odometer rollbacks would be an even bigger and more popular issue for a government that wants to act on behalf of consumers.
For many generations now, since the invention of the automobile, people have been disconnecting their odometers. Both private individuals and car industry people have been replacing their odometers and rolling their odometers back. That has resulted in huge consumer losses. Many people listening today and even people in this chamber may not know that in the past they may have purchased a vehicle with a certain mileage on it. In fact, it may have been a vehicle that had many more miles on it, but the odometer had been disconnected, replaced or rolled back. They will never know that this has happened to them.
To me, that is a big exposure. We dealt with this issue in Manitoba a number of years ago under the previous Filmon government. The owner of a garage had been convicted under the Weights and Measures Act 25 years prior. It did not stop him because the penalties were just not there. He just kept doing what he was doing. He was buying cars in auctions in Toronto. They were cars that had maybe 300,000 kilometres on them. He was systematically rolling them back and putting them at 80,000 kilometres so that these four year or five year old cars would not draw attention.
He was buying them for $4,000 and selling them for $8,000. That seemed to be the formula he was using so that people would not be suspicious of the amount of mileage on the car. As a matter of fact, police officers told me at the time that they just had to go to the lot to spot dealerships that were rolling back odometers. If pretty much all the cars on the lot were all around the 80,000 kilometre mark, they knew that they had somebody who was rolling back odometers.
We know that this was a big, widespread activity. In fact, when this gentleman was caught for the second time, the Weights and Measures Act penalties were once again not sufficient to really cause him huge concern. I am even happier now to have the penalties we see under this act raised knowing that they will cover the issue with odometers.
The government is also looking at setting private inspectors up to do inspections. We wonder how much that is going to impact the cost to business. In Manitoba, a number of years ago under the previous Filmon government and at about the same time as the gentleman I just spoke about was rolling back odometers, the government decided to change the provincial rules and require the new odometer readings to be put into the computer and onto the system each time a car was sold.
Also around that time, because of lobbying on the part of the Manitoba Motor Dealers Association, the government of the day decided to make safety inspections mandatory. Up to that time, previous governments simply did it on a random basis. Cars would be called in for a safety inspection every two, three or four years. The government changed the rule that said that private garages had to inspect cars every time the cars were sold. Now, if a car had been owned for 10 years, it never received an inspection at all until it was sold, whereas the old system had a random approach and the inspection one received was for two years.
That led to a lot of abuses. In many cases, garages would take advantage of the consumers and could spot all sorts of defects in the car. Alternatively, the media, which did some checking of different garages, found that some garages wanted to fix many more items than needed to be fixed. In other cases, people would simply approve a car because they knew somebody. Therefore, this system did not work that great.
However, the point is it was brought in not because of any huge consumer demand for it, but because industry wanted it. Industry wanted to be able to inspect those used cars. What it did, almost overnight, was drive the cost of used cars up, at least at the low end. Once it was institutionalized, when the government changed in 1999 and the NDP came back in power, not only did it not remove it and go back to the old random inspections on behalf of the government, but it changed the rules once again. Under lobbying from the Motor Dealers Association, it changed the rules so it was no longer a two-year inspection but a one-year inspection. We have had this system now for a number of years.
I only relate this experience because of potentially what can happen in a case like this. The last two speakers to the bill have mentioned the fact that this will save the consumers roughly $20 million, but the cost to business has not been quantified. The government is planning to increase the number of inspections. More important, it is planning to allow the private sector to start conducting the inspections.
For rural areas and areas up north, this may mean greatly increased costs. My friend from Yukon will be up asking me a question about this in short order. In areas such as Yukon and the Northwest Territories, how is the government going to deal with that situation? To have an inspection done now may literally cost the little retailer hundreds and hundreds of dollars.
It remains to be seen what is being unleashed here. I am certainly sympathetic and agreeable to the idea because it should be done. In terms of having private inspection services involved, I see a lot of potential for abuse. I do not know whether the government is going to mandate the fee schedule that these inspectors have to charge or whether it is going to mandate the training that the inspectors need to have. We do not know any of that at this point.
The privatization of this inspection service by mandating these frequent inspections is going to be carried out by these newly authorized service providers or private companies. I guess it is basically another privatization effort. The Filmon government took a functioning government program in Manitoba, and changed it. It was a fair system that had been functioning for probably 20 years. On a random basis, people's cars would be called in for an inspection. The inspection would be done by a government motor vehicles inspector, who the public would trust. The member for Yukon can appreciate that. If people had been driving their cars for 10 years and all of a sudden they received a notice in the mail to bring them in to be inspected, they knew it was a government inspector, a qualified motor vehicles inspector, who would inspect the car and who had no incentive to do bad things. If something needed to be replaced, it would be written up and it would have to be replaced.
The Filmon government changed that inspection system and turned it over to the private sector, to private garages. Overnight we saw examples of gouging the public. The same garage doing the inspection report was also doing the repairs. It was very easy to take a car, find a dozen things wrong with it and then repair them and bill the customer. Not only now were people making money for doing the inspections, they were also making money for the repairs.
CBC did an indepth study with a ghost car program. I went to Canadian Tire and other garages. By the way, this was not done only once, it was done over a period of time. It did one series of inspections and a year later, guess what? It was the same garages doing the very same thing to the public. Some of the better known names fared worse in the study than some of the little mom and pop garages that were involved in the investigation.
What are we going to do? The private inspections are going to be increased from 8,000 to 65,000 a year. Perhaps the member for Yukon will put forward an amendment to revisit this after a number of years to see how the system has worked. I am not suggesting a sunset clause, but some sort of amendment that we would have a mandatory review after a three year period, a cost benefit analysis to see how well the system had worked.
There is no ombudsman office to evaluate problems or investigate complaints. There is no refund or compensation for consumers who are ripped off. There is no refund or restitution on the taxes collected by the phantom gasoline purchases.
I know a number of speakers want to talk about gas prices and that certainly is an issue. However, I want to talk about the fairness at the pumps act, which proposes to increase retailer accountability for measuring device accuracy by requiring retailers to have the devices inspected at regular intervals. I am not certain what those regular intervals would be, whether it would be six months or an annual inspection.
I believe the Liberal member talked about the inspection not being random any more. Right now there are random inspections. In many cases, a random inspection would be the best idea. However, if an inspection is appointment-based, if any skullduggery goes on in the system, what will stop the retailer from simply making certain the problem is fixed the day the inspector shows up and then change the pumps back after the inspector leaves. I am not certain how these things work. If people know when the inspector is coming, they can set up the pumps to ensure they pass the inspection. If that is the case, what is the point of doing this? I would think the random inspection is probably enough to keep people honest.
Let us assume the government is on the right track on the fines. I believe that to be the case. Let us congratulate it for the fines, but maybe we should look at leaving the inspections on a random basis so retailers are unaware when the inspector will come.
The bill would apply to retail food, dairy, logging, retail, petroleum, a whole number of areas, including the area of the odometer rollbacks, which is not mentioned in the process. The point is mandatory inspections are being done in other countries such as France, Germany and the United States.