Mr. Speaker, the department has interpreted “excess broker fees” to mean property management fees that were paid by Canadian Forces members which should have been borne by the contractor, Royal Lepage Relocation Services.
In response to a) There were 151 Canadian Forces personnel identified as being eligible for reimbursement of property management fees. Almost all have been reimbursed for their expenditures. Fewer than ten individuals have not received their reimbursement due to changes to addresses and phone numbers. The department is still working to contact them.
In response to b) The approximate dollar value reimbursed by Royal Lepage Relocation Services was $137,000.
In response to c) A general message was sent to all Canadian Forces personnel, inviting those who had paid property management fees to self-identify. A review of files was also undertaken to determine and contact eligible personnel.