Claude Gravelle on Questions Passed as Orders for Return

With regard to the Employment Insurance Compassionate Care benefit: (a) how many people applied to use the benefit for each calendar year between 2004 and 2010; (b) how many people received the benefit for each calendar year between 2004 and 2010; (c) what was the total cost of these benefits to the Employment Insurance fund for each calendar year between 2004 and 2010; (d) how many full-time equivalents (FTE) are assigned to the management of the benefit; (e) are there any evaluations of the performance of the benefit and, if so, what are titles of these evaluations; (f) has there been any compilation and/or analysis of complaints regarding the benefits and, if so, what were the major complaints regarding the benefit; (g) have any recommendations been made to improve the benefit and, if so, what were these recommendations; (h) have any of these recommendations been implemented and, if so, which ones?