Mr. Speaker, I stand today to plead the case of a lady who has been waiting two months for her employment insurance. She has been diagnosed with cancer. She is physically and emotionally exhausted, and now she is broke. Yesterday, she spent three hours phoning the Service Canada 800 number, only to get busy signals. When she finally got through, the agent told her that the office workload was unbearable.
I am sure the minister will commit to looking into this specific case. However, does she not see that the 600 jobs she is carving out of the Service Canada EI processing centres is making a bad situation impossible?