Madam Speaker, Service Canada budget cuts mean fewer people are processing employment insurance claims and handling calls. Claimants are often forced to wait well beyond the normal processing time of about 28 days. With no income for six weeks to two months, workers and families are having a hard time putting food on the table and paying bills.
My question comes directly from a Service Canada employee in St. John's, Newfoundland. When is the government going to stop talking about automation and actually fix the problems at Service Canada?