Mr. Speaker, reference was made to automation. When the officials appeared before us at committee, they identified that currently 99% of applications are filed online and 50% of the applications are processed electronically.
The Conservatives make reference to the amount of paper. I think that excuse is paper thin. As they continue to automate, the performance numbers have been going down and down to five- and six-year lows.
How is laying off 600 employees and closing the call centres and the processing centres which the Conservatives are looking at doing, going to improve service to unemployed Canadians? It is coming up to Christmas. The government should show a little bit of love.