Mr. Speaker, our goal is to provide all Canadians with timely, co-operative service so that they can get access to the benefits to which they are entitled.
That is why we are changing how we deliver services. Instead of having people there who are only basically available to hand out brochures, we are putting in full-time Service Canada personnel on a regular basis so that we can actually provide Canadians with the service they need.
Canadians will be able to actually apply for their old age security or their guaranteed income supplement, even for a social insurance number, and they will get the professional help they need when they need it.