Mr. Speaker, I will answer by quoting a short statement made by Claude Mercier, who is the president of the Canadian Union of Postal Workers for the Mauricie. He provides a small sample of how Canada Post works in my riding. In his letter, he says that, as regards service to the public, the mail was not delivered in some areas of Trois-Rivières last Friday, because it stayed in the letter carriers' sorting cases and the management had decided not to use replacement personnel.
In the House of Commons on June 23rd, 2011. See this statement in context.