With regard to the recent changes in the way with which Service Canada community outreach offices' services will be delivered: (a) what is the rationale for changing the way in which Service Canada has been operating across Canada; (b) how much money will be saved through these changes; (c) how many Service Canada community offices will be closed because of this decision; (d) how many people will lose their jobs as a result of this decision; and (e) what are the supposed benefits of such changes?
In the House of Commons on September 19th, 2011. See this statement in context.