With regard to the way with which Service Canada will now be delivering services and the increased emphasis on accessing government services via the Internet: (a) what is the government's plan to address rural Canadians' lack of access to basic Internet; (b) what is the government's plan to ensure that rural Canadians who have no access to an Internet connection can access government programs and services in a timely manner; and (c) what is the government's plan to ensure that Canadians are technologically literate and capable of using the Internet to access essential government services?
In the House of Commons on September 19th, 2011. See this statement in context.