Mr. Speaker, the hon. member should get her facts correct. Front-line service at Service Canada will not be affected with the plan we are bringing in. What we are doing is taking the backroom operations where EI gets processed and making it more responsive to the needs of Canadians.
Right now, most of the processing is manual paperwork. We are in the 21st century. We need to automate that. We need to make sure that the services we are delivering are efficient, effective and responsive to Canadian needs. We are protecting front-line service delivery.