Mr. Speaker, we want to modernize our employment insurance system, especially the processing of claims. At this time, processing is done mainly on paper. This is not working. With an automated system, Service Canada employees will have more time to help seniors, and this will be more affordable for seniors. We promised Canadians that we would respect their money and that is what we are doing.
In the House of Commons on September 21st, 2011. See this statement in context.