Mr. Speaker, I have heard a variety of complaints about people having difficulty accessing the various services. Clearly, the closing down of so many offices around Canada makes it difficult.
I recently visited Service Canada and the lineup of people was out the door. The number of people who did not know how to use a computer and were asking for help was quite overwhelming. If people have sick children or ailing loved ones and they need to go to the government for help, it should be easy to do. What I saw last week and what I am hearing from my constituents and colleagues is that it is very difficult to access it. It is great for the 20-year-olds but I saw an awful lot of people last week who were probably in their late thirties who do not work with computers, were not able to access the system and had to wait in a long line for Service Canada people to help them.