Mr. Speaker, the facts are the facts. It was 20% of the time that they were not meeting the standard. That standard was not being met in my riding. The Service Canada people on the ground were telling my constituents that in those days, on average, it was taking at least 10 weeks for residents to get their first EI cheques.
We are improving on that. We have improved it dramatically. Yes, we have a ways to go. That is why we are investing in the modernization of our systems. We are helping people and employers file online because that improves accuracy, improves processing and it will improve the service we provide to Canadians.