Mr. Speaker, Canadians have the right to receive services, such as employment insurance, in a financially responsible and efficient manner. We are in the process of modernizing and automating the delivery of employment insurance benefits. Of course, it will take time, but a consolidation process is in place to decrease the number of offices from over 100 to 22. We are going to put those offices in the most appropriate locations.
In the House of Commons on February 28th, 2012. See this statement in context.