Madam Speaker, when we toured those two penitentiaries, we were studying drug use in prisons. During committee hearings and our visits to Joyceville and Collins Bay penitentiaries, we learned that relations between correctional officers and inmates are vitally important, even crucial, not just to ensure that the correctional environment is orderly, but also to help inmates follow their rehabilitation plan. In other words, I would not call it a friendship, but it is a relationship that provides support. By having good relations with the inmates, staff can help them and encourage them to follow their rehabilitation plans, as I mentioned.
For all intents and purposes, this bill addresses this relationship between the staff and inmates. It is very important that the bill be effective in encouraging good relationships and not hindering them. It is also very important that it be effective in terms of cost management. We know that if there are many complaints at a penitentiary, they are a burden on the administrative employees of the penitentiary. At a time of budget cuts, when there might be cuts to the penitentiaries' budgets, we have to ensure that the budget is managed very effectively. This bill, if I understand correctly, tries to make the complaints and grievance process more efficient within the penitentiaries. That in itself is a good thing.
However, it is very important that the bill not contribute to undermining the relationships that exist between the correctional staff and the inmates. In other words, if the bill causes the inmates any frustration, if they feel their complaints are not being heard, that can hinder this very important relationship between the staff and the inmates. We believe that the bill needs to be studied at length with that concern in mind.
We are concerned about the fact that the bill contains no definition of a vexatious or frivolous complaint. When terms are not clearly defined, in any field of endeavour, there is room for misinterpretation, for rules not to be properly applied or properly implemented. In this case, as I said, misunderstanding could interfere with orderly operations in the penitentiary.
The bill lacks a definition for a vexatious or frivolous complaint. What we are concerned about even more is that Correctional Service Canada itself, according to an audit of the current complaint process, recommended that a definition of a vexatious or frivolous complaint be provided. The bill does not do that.
We will have a lot of questions to ask in committee, but I truly look forward to addressing the matter again when the bill passes second reading.