Mr. Speaker, this week the banking ombudsman was saying, basically, that he does not want the job if it is not going to be mandatory for the banks to listen to what he says. We have seen no indication from the government that it is going to make it a mandatory process, where, if consumers have complaints against banks, they can go to the ombudsman and the ombudsman will make a decision that is enforceable. As it is, it has been a voluntary system. RBC and TD both withdrew from the system in recent months. The ombudsman is saying he is going to quit unless this is enforced.
I would like my hon. colleague's thoughts on this issue.