Mr. Speaker, every year Chris McBride of Kingston helps 300 indigent people do their taxes and get their GST credit and Trillium benefit. Some have trouble passing the security tests on the phone because, for example, they go for years without filing and they move several times a year and do not know their last filing addresses. This used to be fixed with an in-person interview at their local CRA office, but that service is being cut.
Do the Conservatives think that it is not their job to worry about those vulnerable people? What has been prepared at CRA to protect the level of service to them?