Mr. Speaker, I would like to thank the hon. member for his excellent question. This is unprecedented. Canada is currently experiencing a disastrous situation. No one is answering the phones at Service Canada anymore. There have been so many cuts to staff that sometimes there is only one employee left for an entire region, and that person is wondering how he or she is going to meet the demand. One employee can see nine people over the course of a day. This includes all those who have difficulty filling out their applications, those who have a disability and those who cannot read. We are seeing this more and more in our ridings. Employees will be under the same pressure to respond to the needs of Canadians across the country. It is false to say that everyone is able to use the Internet effectively.
Since I have time, I am going to talk about a woman in my riding. She has a doctorate and is thus extremely intelligent. She has a young daughter under the age of two who has scoliosis. This woman constantly has to leave the labour force and then try to find another job. She does what she can, but this is a black hole for her. She completed a doctorate so that she can teach one day. She wants to work, but she is in the difficult position of having a child that is sick.
I hope that this bill, for which I must congratulate the Conservatives, will be able to meet some of this woman's needs. However, it does not go far enough because every eight months she has to return to the hospital with her child, who has setbacks.