Mr. Speaker, this week I heard from a constituent who called his wireless provider in early December to cancel a cellphone contract that was set to expire in January. A few days ago, he received a notice saying he would continue to be charged until February, an extra month.
Consumers are fed up with this kind of treatment. They are sick of getting bullied into sticking with unfair and unfavourable contracts with threats of huge cancellation fees.
When will the government start defending consumers and put a stop to outrageous fees for cell phone contract cancellations?