Mr. Speaker, this is totally shameful. I have seen the figures and I cannot get over them. I must note that I am not a member of that committee. The report says that 80% of rail shipping service customers are not satisfied. That is unbelievable. If I had a business and 80% of my customers were not satisfied, things would be in a bad way. That is a given.
How can the member explain that? Is it protectionism? Is it declining use? What is going on that results in customers not being satisfied? Do these companies have a monopoly on the railway?