Mr. Speaker, the government is making a mess of the EI system. I was talking to Frances this weekend, one of a whole flood of constituents who have been calling my office because they cannot get through to Service Canada to deal with their problems. In Frances' case, she said she had been calling every hour on the hour for a week, and all she got was an answering machine that said,“Sorry, call back please. We're busy”.
Can the government explain to Canadians why it is messing up the EI system? It cannot even manage a call centre. Please explain that.