Mr. Speaker, our government is committed to providing Canadians with the services and benefits to which they are entitled. There are a number of ways in which Canadians can access these services and benefits. By calling the 1-800-O-Canada line, people can reach a trained agent who can answer questions or refer them to someone who can provide specific information. They can access our website, which is updated with accurate information on a regular basis. They can also visit one of our 600 Service Canada centres or visit one of the scheduled outreach sites. In fact, Service Canada's standard is to provide 90% of Canada's population with access to a point of service within 50 kilometres of where they live.
In the House of Commons on April 25th, 2013. See this statement in context.