Mr. Speaker, with regard to (a), since the implementation of the Canadian Postal Service Charter in September 2009, the public consultation process has taken place 33 times.
With regard to (b), after public consultation, action has resulted in an outcome other than the closure of a location on zero occasions.
Canada Post regularly reviews its network of post offices to address issues such as population, housing and business development, as well as the shopping patterns of Canadians and finding ways to improve operations, enhance the customer experience, remain competitive and provide relevant postal service for all Canadians.
As part of the public consultation process, Canada Post carefully reviews all the feedback received as well as surrounding postal network coverage before making a final decision. The ultimate goal is to ensure the service Canada Post is providing is appropriate and meets its customers’ postal needs.