With regard to Canadian Forces (CF) pensions: (a) for each of the last five years, how many people have been eligible to begin receiving a pension; (b) how many people have retired from the CF in the past year and have become eligible for a pension; (c) for the next five years, how many retirees are projected to become eligible for a pension; (d) what is the average amount of a monthly pension cheque; (e) how much money was spent on pensions for each of the last five years; (f) how much money is allotted for pensions for each of the next five years; (g) what is the process by which one applies for a pension; (h) between the last CF pay cheque and the first pension payment, how much time elapses, (i) what is the service standard for the department with regard to time lapses between the last pay cheque and the first payment, (ii) how is the service standard determined; (i) what are the current delays between the last pay cheque and first pension payment processed, broken down by province or territory; (j) what are the current delays between the last pay cheque and first pension payment processed, broken down by facility; (k) how many retirees have had to wait longer than 12 weeks for their first payment to be processed; (l) how many applications currently remain to be processed, broken down by province or territory; (m) how many applications currently remain to be processed, broken down by facility; (n) what steps are in place to mitigate any delay in processing pensions; (o) what additional procedures will be enacted to mitigate delays in processing pensions; (p) what studies have been undertaken with respect to the effects of delayed pension payment on former CF members; (q) what studies and analyses have been undertaken with respect to ensuring immediate processing and service of the pension payment; (r) with regard to the previously-mentioned studies and analyses, have any budget forecasts been prepared, and if so, (i) on what date, (ii) by whom, (iii) using what standard; (s) who is responsible for the administration of payment of pensions, (i) in what ways is the process reviewed, (ii) at what intervals is the process reviewed, (iii) by what standards is the process reviewed; (t) what is the average processing time per pension claim, broken down by province and territory; (u) what is the defined range of acceptable processing times, broken down by province and territory, (i) how is this timeline determined, (ii) by whom is this timeline determined, (iii) with what metrics is this timeline determined; (v) where is the payment of pensions processed and (i) by whom, (ii) with what qualifications for employment, (iii) how many are employed in said capacity, broken down by facility in the years 2008, 2009, 2010, 2011, 2012 and 2013; (w) what consultations have taken place with the Veterans Ombudsman regarding timeliness of payment delivery; (x) what consultations have taken place with veterans groups regarding the timeliness of payment processing and delays; (y) what consultations are scheduled with veterans groups regarding the timeliness of payment processing; (z) with what individuals has the Minister of Veterans Affairs met regarding the issue of payment and processing for veterans pensions; (aa) with what individuals have officials from the Department of Veterans Affairs met regarding the issue of payment and processing for veterans pensions; (bb) what other government departments or agencies are involved with the processing of pensions and benefits and to what extent; (cc) broken down by month, how long on average have individuals waited in the last five years to receive their first pension cheque; (dd) what measures are in place to communicate delays in payment and processing of pensions to applicants; (ee) what specific statistics are tracked by the department with regard to applications for, processing of, and payment of pensions?
In the House of Commons on January 27th, 2014. See this statement in context.