With regard to the Social Security Tribunal (SST): (a) how many appeals have been sent to the General Division level; (b) how many appeals have been heard; (c) how many appeals have been allowed; (d) how many appeals were summary dismissals; (e) how many appeals were dismissed; (f) how many appeals are pending; (g) what is the average time for appeals to be heard; (h) how many appeals are dealt with per month; (i) what proportion of appeals are heard within the SST's timelines; (j) is there a backlog of cases; (k) how many cases are waiting to be heard; (l) where are cases coming from by rural/urban, or geographic region; (m) what are the common issues being (i) heard, (ii) allowed, (iii) dismissed; (n) how many appellants were granted access to consult their case file ahead of a hearing by the General Division, (i) by number, (ii) as a proportion of all appellants at this level; (m) how many appellants were granted access to consult their case file ahead of a hearing by the Appeal Division (i) by number, (ii) as a proportion of all appellants at this level; (n) how are the cases being heard; (o) how many cases are heard via telephone; (p) how many questions and answers in person; (q) how many questions and answers via email; (r) has there been any feedback from SST members on the process; (s) what kind of training for SST members has been implemented; (t) given that SST members work from home, has any kind of networking system been put in place to support SST members; (u) given that decisions made by the Umpire and higher courts were provided in a jurisprudence library online, will the General Division or Appeals Division decisions be available in the jurisprudence library; and (v) will the more specific “Decisions Favourable to Workers” website be continued?
In the House of Commons on January 27th, 2014. See this statement in context.