Mr. Speaker, Raymond is a Victoria veteran. He is 93 years old and the last living member of a Lancaster bomber crew.
The closure of the Veterans Affairs offices has made it harder for Raymond to find out about the Bomber Command Bar. When Raymond's Bomber Command Bar was approved after many delays, there was absolutely no ceremony or even an officer to receive it from. It just showed up in the mail one day. His family was very upset. He felt disrespected, ignored, and bitter about the government.
Apparently the government believes that a 1-800 number and a computer are going to do the job. I ask my hon. colleague if he thinks that is the way to treat our veterans.