Mr. Speaker, I have a specific question to discuss with the parliamentary secretary. It is about the points of service that we are talking about, which are now being converted through the closure of these offices into points of service with Service Canada.
One of the issues of concern that was brought to my attention was that the employees at these points of service might not be ready for the type of service that greets them at the door. I am not putting down the people who work at Service Canada. What I mean to say is that there are people who work in the offices that are being shut down who have gained a certain expertise through the experience of working with people with PTSD, for example.
Even though there are more points of service, it is possible that the level of expertise just may not be there to handle these people at the very beginning. Have the Conservatives discussed that issue? Have they looked into training these people at that level?