Mr. Speaker, a condescending attitude does not make the Conservatives more competent.
The reality is that they will not be able to offer the same services with fewer service centres. The other sad reality is that some veterans have said that they will be less comfortable accessing the less personalized services proposed by the Conservatives. What the Conservatives are actually doing is dissuading veterans from getting the help they need.
Does the Minister of Veterans Affairs really think that veterans will be just as comfortable confiding in a computer as in a professional they have known and trusted for a long time?