Mr. Speaker, in answer to that question, let me just relate a recent case in Thunder Bay.
As members know, that office has been closed. There was a Second World War veteran who went to Service Canada. He stood in line for a fairly lengthy time. When he finally got to the person who was going to help him, her only response was, “There's nothing we can do for you here. Why don't you talk to your local Legion?”
That story is horrendous. I would like to think that story is not repeated across the country. We heard from a previous speaker that after the nine offices were closed, there were dedicated Veterans Affairs staff, one from each of those offices, who moved into the Service Canada points. However, that is nine service points.
My concern is that the government is not going to follow through on proper training for at least one point person in each of those Service Canada offices to ensure that the services are there. When veterans wait in line and are told to go talk to their local Legion if they need some financial help, there is something wrong.