Mr. Speaker, I thank my friend from Thunder Bay for his story. I also thank the previous Conservative member and former RCMP individual for his comment.
We have had a number of people through my office and in my experience who have come out of the RCMP in particular and have long been advocating for some sort of equal understanding and acknowledgement that the services that the police and emergency services have provided on our behalf sometimes result in some of the same injuries that have been happening among our veterans.
To this point, the transition from the Veterans Affairs offices to these Service Canada outlets where we go to register different licences that we need through the federal government or to apply for employment insurance does not seem to be going well. The front-line people those veterans meet in those offices do not yet seem to be trained in doing proper referrals, and these are sensitive issues.
My question for my friend is this. With such a sensitive topic as this, did the government seem to have a coherent plan for serving our veterans and getting them the services and referrals they need when it was shutting those Veterans Affairs offices and moving to the Service Canada model?