Mr. Speaker, I thank my colleague for his question, which points to a major issue: the way the public administration is managed.
The public administration plays an important role in service delivery. However, the government has made significant spending cuts in the past few years. It would seem that the Conservatives are so obsessed with making cuts in order to make government leaner and more nimble that they have forgotten the purpose of service delivery.
With regard to the immigration backlog, it is important to point out that those people are living in hope, because they want to make a positive contribution to our society. They encounter obstacles not because of malice, but because the government does not know how to manage the process properly. In fact, it is really a question of incompetence in case management.
If the government had its priorities in the right place, it would be able to help those people contribute to our society much more quickly.