With regard to Employment Insurance (EI) Processing Centres and EI Call Centres: (a) what goal has been set with respect to percentage of EI applications processed through automation; (b) what is the time table for achieving this goal; (c) what was the percentage of automation achieved in EI processing, for the fiscal years 2006-2007, 2007-2008, 2008-2009, 2009-2010, 2010-2011, 2011-2012, 2012-2013, and 2013-2014 to date; (d) for EI processing centres, (i) what was the number and percentage of term employees and the number and percentage of indeterminate employees, for fiscal years 2006-2007, 2007-2008, 2008-2009, 2009-2010, 2010-2011, 2011-2012, 2012-2013, and 2013-2014 to date, (ii) what is the variance in total employees and in the percentage of term versus indeterminate employees from one year to the next, (iii) what is the planned number of employees for fiscal years 2014-2015, 2015-2016, (iv) what is the rationale for any reductions in employees; (e) what is the service standard for processing claims that take longer than 28 days to process; (f) what has been the annual result in achieving this standard for fiscal years 2006-2007, 2007-2008, 2008-2009, 2009-2010, 2010-2011, 2011-2012, 2012-2013, and 2013-2014 to date; (g) what are the reasons for not achieving the standard in the years requested, if applicable; (h) what is the EI call centre agent workday occupancy metric and what is the government's rationale for this measure; (i) what has been the EI call centre agent workday occupancy target and result, nationally and broken down by province, for fiscal years 2011-2012, 2012-2013, and 2013-2014 to date; (j) for EI call centres, (i) what was the number and percentage of term employees and the number and percentage of indeterminate employees, for fiscal years 2006-2007, 2007-2008, 2008-2009, 2009-2010, 2010-2011, 2011-2012, 2012-2013, and 2013-2014 to date, (ii) what is the variance in total employees and percentage of term versus indeterminate employees from one year to the next, (iii) what is the planned number of employees for fiscal years 2014-2015, 2015-2016, (iv) what is the rationale for any reductions in employees; (k) how many EI claims were processed for fiscal years 2006-2007, 2007-2008, 2008-2009, 2009-2010, 2010-2011, 2011-2012, 2012-2013, and 2013-2014 to date; and (l) with respect to the program indicator (percentage of initial and renewal EI claims finalized within 21 days from date of filing and 21 days of registration of revised EI claims), what was the standard and results achieved for fiscal years 2006-2007, 2007-2008, 2008-2009, 2009-2010, 2010-2011, 2011-2012, 2012-2013, and 2013-2014 to date and why was the standard not achieved?