Mr. Speaker, in 2011, Canada signed the G20 agreement to set up a complaint system for bank customers that is fair, accessible, binding and free from conflict of interest. However, the Conservatives have allowed banks to evade the oversight of the Ombudsman for Banking Services and Investments and set up their own oversight mechanism. Many complaints have now disappeared into an administrative black hole, and the ombudsman's decisions are not being complied with.
Why has Canada not honoured the G20 agreement? Why has the government once again turned its back on consumers?