Mr. Speaker, we are concerned about the results of the investigation in question. The CRA commissioned that study in order to improve its services to Canadians. We expect the CRA to take immediate action to resolve the issues raised in this investigation and improve the services it provides to Canadians.
We encourage anyone who believes they may have received incorrect information from the CRA to file a formal complaint.
We take this seriously. This was commissioned by CRA to improve services.