Mr. Speaker, with regard to (a), Service Canada does not distinguish between fully and partially automated employment insurance claims.
Service Canada tracks the average number of days from date of application for EI to date of first payment. As of February 2015, the average was 24 days. It does not distinguish the time to first payment based on the level of automation.
With regard to (b), Service Canada does not distinguish between fully and partially automated EI claims.
Service Canada tracks the average number of days from date of application for EI to date of first payment. As of February 2015, the average was 24 days. It does not distinguish the time to first payment based on the level of automation.
With regard to (c), the average processing time for the Social Security Tribunal, general division, employment insurance cases received between January 1, 2014 and February 28, 2015 is at 120 days.
As a result of the highly successful reconsideration phase under the new system, fewer EI claims are ending up before the tribunal and the average processing time for an appeal has been significantly reduced.