Mr. Speaker, I pulled a short letter that a constituent sent to me regarding this issue. She writes that she has multiple accounts with TD, has been a customer there for 30 years and that it has charged $2 for each account statement. She has opted for online billing, but needs to print her copies for her records, so she ends up paying for ink and the paper to print her own bills. As she says in the letter, “Either way, I lose”. She also goes on to say, “I have my own business. I can only laugh at the idea that my customers would be agreeable to me charging them for printed invoices”.
Could my colleague share with us some of the realities in his riding and how a ban on pay-to-pay fees would help many of the people he represents?